Privacy Policy
Last Updated: June 17, 2025
serlixa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website serlixa.online and use our personalized mentorship services for social casino game developers.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
Register for mentorship programs or services
Contact us via email or phone
Subscribe to newsletters or updates
Participate in code reviews or one-on-one guidance sessions
Submit feedback or inquiries
This information may include:
Name and contact details (email address, phone number)
Professional information (job title, company, experience level)
Payment and billing information
Communication preferences
Code samples and project information shared during mentorship
1.2 Automatically Collected Information
When you access our website, we may automatically collect certain information, including:
IP address and browser type
Device information and operating system
Pages viewed and time spent on pages
Referring website addresses
Date and time of visits
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for various purposes, including:
Service Delivery: To provide personalized mentorship programs, schedule one-on-one sessions, conduct code reviews, and deliver career development support.
Communication: To send you program updates, educational content, appointment reminders, and respond to your inquiries.
Payment Processing: To process transactions and manage billing for our services.
Improvement and Analytics: To analyze usage patterns, improve our website functionality, and enhance our mentorship programs.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Security: To protect against fraudulent or unauthorized activity and maintain the security of our systems.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, processing payments, sending communications, or conducting business activities on our behalf. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Mentors and Instructors
When you participate in mentorship programs, we share relevant information with assigned mentors to facilitate personalized guidance and code reviews.
3.3 Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
3.4 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.
Active account information is retained for the duration of your engagement with our services. Following account closure or program completion, we may retain certain information for legitimate business purposes, including record-keeping, legal compliance, and dispute resolution.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest
Secure server infrastructure
Access controls and authentication procedures
Regular security assessments and updates
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
6.1 Access and Correction
You have the right to access, review, and update your personal information. You can do this by logging into your account or contacting us directly.
6.2 Data Deletion
You may request deletion of your personal information, subject to certain legal exceptions and retention requirements.
6.3 Opt-Out
You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us. Please note that you may still receive transactional or service-related communications.
6.4 Cookie Management
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
6.5 Data Portability
You may request a copy of your personal information in a structured, commonly used format.
To exercise any of these rights, please contact us at help@serlixa.online or call +447552560069.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
8. Third-Party Links
Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
serlixa
Retail Market, Queen Victoria Rd
Coventry CV1 3HT
United Kingdom
Email: help@serlixa.online
Phone: +447552560069
12. Consent
By using our website and services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.